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  • Tom Frawley

5 Ways to Achieve a Successful Client/Builder Relationship

Updated: Feb 27, 2019



The client/builder relationship is paramount to achieving your ideal home remodel. Here’s a couple of things to consider before starting any new home renovation project. These tips will ensure that you are happy with not only the finished product, but the journey that you take to get there.


  1. Choose the right company When you invest in your remodel, you are also investing in a smooth building process. Picking the right company is crucial, which means it’s important to do your research. Look for a customer-focused business with strong trade partner relationships in the area. Companies like ours are “one-stop-shop” style businesses that offer comprehensive, full-service offerings, thus ensuring you have a solid partner through all aspects of your rebuild. Be sure to review testimonials, if available, as they are a great way to vet any business.

  2. Understand that your builder is on your side Whenever you make a purchase, it’s easy to slip into that “used car lot” mentality, where you feel it’s like you against the world in terms of pricing and materials. A good builder values their relationship with their clients, as they often lead to long-term relationships and strong referrals. With older houses, there are always some unknown variables to be expected, but knowing that communication is valued on both sides can minimize hurdles. If you start the project with trust in your builder, you can count on a more enjoyable rebuild process.

  3. Practice consistent communication How exactly do you build that trust? Communication is key from the initial bid to your final walkthrough. Set expectations with your chosen company from the start: Who do you contact with questions or updates? What is the best mode of communication? What is the expected completion date for each milestone? If a strong plan is set in place, it can go a long way towards achieving a successful client/builder relationship.

  4. Establish budgets early on Have an honest conversation with your family about your budget before starting any remodel, and be sure to communicate that to the builder from the start. Most bids will have a small contingency fund built into it to cover surprises that may come up during the remodel. But it’s important to be open with your builder and acknowledge that some things may not arise until you are in the thick of your build. To counteract this, set a healthy budget that accounts for a reasonable amount of unforeseen circumstances. It’s also important to note that a good builder will be upfront about what you can expect in terms of a remodel based on your specific budget.

  5. Consider the details It’s easy to think of the big picture and how it will feel to walk around in your new addition, but considering the minute details is just as important. Your preferences around materials and layout are important for your contractor to know about as they work to deliver the home of your dreams. Doing some research and having an opinion on these different elements of home remodeling and design will ensure you get your big picture moment. From doing your research to optimizing your communication with the builder you choose, there are many important ways to achieve a successful client/builder relationship.


At Homestead Remodeling & Construction, we take a very collaborative approach to the home remodeling experience. Learn more about how it works or contact us to share your unique home remodeling vision today.


Homestead Remodeling & Construction specializes in home remodeling and construction services in the Twin Cities. Services include Kitchen Remodeling, Bathroom Remodeling, Basement Remodeling and Home Addition Remodeling. We serve the following areas: Lilydale, Mendota Heights, Minneapolis, Sunfish Lake and St Paul.


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